Step 1: Request a Return Authorization Code

Send an email to returns@ebabycarriers.com.

Include all of this information:

• Your full order number (as displayed on your invoice or confirmation email).
• The product(s) you are returning.
• The reason you're returning the product(s).

You will typically receive a response within 24 hours.

Step 2: Ship the Product(s) Back To Us

Once you've received a Return Authorization Code, package up the product(s) carefully. Write your Return Authorization Code on the outside of the package and ship it to this address:

Lavender Sky LLC
Attention: eBabyCarriers Returns
N74W28630 Zimmers Crossing
Hartland, WI 53029

We recommend that you ship it all items back to us via an insured and trackable carrier. We are not responsible for packages we do not receive.

Important Info

• We must receive your return within 14 days as clearly stated in our return policy.
• We typically process all returns within 7 days of receiving the items from you.
• Packages received without a Return Authorization Code will be subject to a 15% processing fee.