Step 1: Request a Return Authorization Code

Send an email to returns@ebabycarriers.com.

Include all of this information:

• Your full order number (as displayed on your invoice or confirmation email).
• The product(s) you are returning.
• The reason you're returning the product(s).

You will typically receive a response within 24 hours.

Step 2: Ship the Product(s) Back To Us

Once you've received a Return Authorization Code, package up the product(s) carefully. Write your Return Authorization Code on the outside of the package and ship it to this address:

Lavender Sky LLC
Attention: eBabyCarriers Returns
N56W24790 N. Corporate Circle, Suite A
Sussex, WI 53089

We recommend that you ship it all items back to us via an insured and trackable carrier. We are not responsible for packages we do not receive.

Important Info

• We must receive your return within 14 days as clearly stated in our return policy.
• We typically process all returns within 7 days of receiving the items from you.
• Packages received without a Return Authorization Code will be subject to a 15% processing fee.